Privacy Policy, Giftingji

Effective Date: June 21, 2025

At Giftingji (https://giftingji.com/), we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to safeguard your data when you use our website and services.

1. Information We Collect

We collect various types of information to provide and improve our services. This includes:

• Account Information: When you register or log in using third-party services such as Apple, Google, or Facebook, we collect basic account details including your name, email address, and profile picture.
• Payment Information: For purchases made on our site, your payment details are securely collected and processed by our payment gateway, Razorpay. Giftingji does not directly store your credit card or bank account information.
• Communication Data: When you subscribe to our newsletters or receive marketing communications, we may use Brevo (formerly Sendinblue) and Zoho to manage these email interactions. We collect data related to your engagement with these communications.
• Usage Data: We may also collect information on how the service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer‘s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

2. How We Use Your Information

The information we collect is used for various purposes to enhance your experience and deliver our services effectively:

• To personalize and improve your experience on our website, offering content and products tailored to your preferences.
• To process your orders, manage transactions, and send order confirmations, shipping updates, and other transaction-related messages.
• To provide comprehensive customer support, including responding to your inquiries, resolving issues, and assisting with your account.
• To send you updates, promotions, and special offers related to Giftingji products and services. You have the option to opt out of these communications at any time.
• To monitor the usage of our service and to detect, prevent, and address technical issues.

3. Data Sharing and Security

We prioritize the security of your personal information. We do not sell or rent your personal data to third parties.

• Third-Party Service Providers: Your information may be shared with trusted third-party service providers (Apple, Google, Facebook, Razorpay, Brevo, Zoho) only as necessary to facilitate the services they provide on our behalf, such as payment processing, authentication, and email management. These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed.
• Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Security Measures: We implement a variety of security measures, including encryption and secure server infrastructure, to safeguard your data from unauthorized access, alteration, disclosure, or destruction. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

4. Your Rights

You have certain rights regarding your personal information:

• You may access, update, or request the deletion of your personal information by contacting us directly at support@giftingji.com. We will respond to your request in accordance with applicable laws.
• You have the right to withdraw your consent for email communications at any time by using the "unsubscribe" link provided in our emails or by contacting us.

5. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes. Continued use of the site after changes indicates your acceptance of the updated policy.