Terms and Conditions, Giftingji

Effective Date: June 21, 2025

Please read these Terms and Conditions ("Terms", "Agreement") carefully before using the https://giftingji.com/ website operated by Giftingji ("us", "we", or "our").

Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

1. Use of the Site and Account Registration

• By accessing and using our website, you confirm that you are at least 18 years old or are accessing the site under the supervision of a parent or guardian.
• When you register or log in using third-party authentication services such as Apple, Google, or Facebook, you agree to both our Terms and the respective terms and conditions of those third-party providers. You are responsible for maintaining the confidentiality of your account information.
• You agree to use the site only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else‘s use and enjoyment of the site. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our site.

2. Orders and Payments

• Order Acceptance: All orders placed through Giftingji are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information, or problems identified by our credit and fraud avoidance department.
• Payment Processing: All payments for orders are securely processed through Razorpay. By placing an order, you authorize Giftingji and its payment processor to charge the applicable payment method for the total amount of your order, including any taxes and shipping fees. You are responsible for ensuring that your payment details are accurate, complete, and up to date.
• Pricing and Availability: Prices for products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
• Return and Refund Policy: All sales are subject to our comprehensive return and refund policy, which is available on a separate page linked from our website. Please review this policy carefully before making any purchases.

3. Communications

• By using our site and providing your contact information, you agree to receive essential service-related emails, transactional notifications, and marketing communications from Giftingji.
• Our email communications and marketing campaigns are managed via Brevo (formerly Sendinblue). You have the right to opt out of receiving marketing emails at any time by following the unsubscribe link provided in the emails or by contacting our support team.

4. Intellectual Property

• All content, products, designs, graphics, text, images, videos, trademarks, service marks, and branding (collectively, "Intellectual Property") displayed on or through the Giftingji website are the exclusive property of Giftingji or its licensors.
• You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website, except as generally permitted under these Terms.

5. Limitations of Liability

• In no event shall Giftingji, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
• Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis.

6. Termination

• We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.
• Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service or contact us to request account deletion.
• All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

7. Changes to Terms

• We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days‘ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
• By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

8. Governing Law

• These Terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions.
• Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.